We've created our Rewards Program with exciting and exclusive rewards to say 'thank you' to our amazing customers. Join us and be rewarded every time you shop with us.
Ways to earn reward points
Earn 1 Point for every $1 you spend online and in-store to unlock exciting rewards.
Create an account: 50 points
Complete your online profile: 25 points
First purchase: 100 points^
^Valid on all purchases made by new customers at The House of Shoes from 20 October 2021 to 20 January 2022. Points will be revoked if a return is made on the eligible first purchase.
$10 reward - 250 Points To Unlock
Spend $250 to earn 250 reward points and get a $10 reward
$15 reward - 350 Points To Unlock
Spend $350 to earn 350 reward points and get a $15 reward
$20 reward – 500 Points To Unlock*
Spend $500 to earn 500 reward points and get a $20 reward
*Rewards increase according to your annual spending tier. Please see the table below for full details on the great rewards each tier offers.
How do I join The House of Shoes Rewards Program?
Simply, create a customer account with The House of Shoes and you will automatically become part of our program. Or you can join by using our loyalty program widget 'Check Rewards' on the bottom of your screen.
When I go to create an account I get a notice that my email is already in use. What should I do?
This is because you may already be a customer with The House of Shoes and your account was transferred over to our new Rewards Program when it went live. Go to Sign in, click on 'forgot password' and enter your email address. An email will be sent to create a new password for your account. Open the email for a password reset, click on the link, and then select a password for your account. Once logged in you will then be able to access your new Rewards online and see your future purchases.
I joined The House of Shoes' previous loyalty program, how do I transfer my account across?
If you provided your email to us, then your account will automatically be transferred across to The House of Shoes Rewards. Go to Sign in, click on 'forgot password' and enter your email address. An email will be sent to create a new password for your account. Open the email for a password reset, click on the link, and then select a password for your account. Once logged in you will then be able to access your new Rewards online and see your future purchases.
How do I earn loyalty points?
Earn 1 point for every $1 you spend online or in-store*. Each time you spend, you will receive an email with your updated loyalty points balance. There are also plenty of other ways to earn loyalty points under the Earn tab of your loyalty profile,referring friends. Use your loyalty points to redeem rewards, or save them up to unlock even more exciting rewards.
*Excluding shipping fees.
How do I check my loyalty points balance and redeem rewards?
You can check your balance and rewards anytime by clicking 'Check Rewards' on our website. Each time you shop online, you will receive an email with your updated loyalty points balance. From here, you can click through to your loyalty profile, where you can redeem rewards.
How do I use my rewards?
When you have enough points to unlock a reward, you'll be able to redeem it for a unique reward coupon. You can use your reward coupon during checkout. Just copy and paste your unique code into the Discount bar and click 'Apply'. Note, you can only use one coupon code per order. Or if you would like to use your reward in-store, just let one of our staff know at the counter.
Terms and Conditions
The House of Shoes reserves the right to modify or cancel coupons at any time.
Coupons can only be redeemed once.
If you redeem your coupon online for a purchase less than the full value of the coupon, the balance of the coupon is not redeemable on another purchase.
If you return any of the items purchased with a coupon, the coupon discount or value may be subtracted from the return credit.